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Service Cloud
Streamline your customer services by handling every case with precision using Salesforce Service Cloud.
- Solve your customer cases at an increased speed and accuracy
- Route the issues to the suitable agents
- Provide multi-channel support to your customers over emails, phone, chat and social media.
- Obtain a unified view of customer activities to make quick and efficient support decisions.
- Automate the use of your knowledge base to provide specific answers to your clients’ queries.
- Increase customer loyalty and retention through wholesome support.