Salesforce Commerce Cloud

Launch your brand on the world's leading e-commerce platform. Leverage AI-driven personalization, streamline checkout, and unify order management to create exceptional shopping experiences that drive revenue.

Salesforce Commerce Cloud

Sell across channels without silos

Run your entire digital business from one central platform. Launch flexible, composable storefronts faster, convert more customers with AI grounded in your own Customer 360 data, and fulfill orders from anywhere with precision.

Unified B2C, B2B & D2C Commerce

Launch and manage all your storefronts from a single, intuitive platform. Seamlessly control multiple brands, intricate product catalogs, and tailored customer experiences without the technical overhead.

Composable Architecture

Start with pre-built templates for rapid launch, evolve to a hybrid model, or go fully headless with flexible APIs. This composable architecture provides the agility to adapt to market trends without incurring costly replatforming.

AI-Powered Merchandising & Search

Deliver hyper-relevant customer experiences with Salesforce Einstein. Power intelligent product recommendations, automate merchandising tasks, and use Predictive Sort to personalize search results for every single shopper.

Streamlined Checkout & Integrated Payments

Reduce cart abandonment with a frictionless, one-page checkout. Natively integrate popular payment gateways, digital wallets, and fraud protection. Centralize payment configuration and PCI compliance within Salesforce Business Manager.

Intelligent Order Management & Returns (OMS)

Intelligently route, split, and manage orders from your warehouses, stores, or third-party logistics (3PLs). Enable popular options like Buy Online, Pick Up In-Store (BOPIS) and simplify the post-purchase experience.

Real-Time Inventory & Store Operations

Equip your store associates with mobile tools to manage endless aisle sales, in-store pickups, and customer returns, turning your physical stores into strategic fulfillment hubs.

Unify Data for Advanced Personalization

Connect Salesforce Data Cloud to activate rich, first-party customer data. Create precise segments to trigger personalized offers, targeted content, and automated customer journeys in real time, fostering loyalty and increasing lifetime value.

Enterprise-Grade Security & Compliance

Operate with confidence on Hyperforce, Salesforce's trusted public cloud infrastructure. Benefit from robust, auditable security controls, user permissions, and readily available PCI and SOC compliance reports to protect your business and your customers.

Enhance customer shopping experience with Salesforce Commerce Cloud

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