Salesforce Experience Cloud

Launch secure customer and partner portals that feel on-brand and work fast with Salesforce Experience Cloud. Connect CRM data, self-service, and collaboration on one platform so people get answers without switching tools.

Salesforce Experience Cloud

Put connected experiences to work across your business

Unify self-service, partner selling, and account management on a single, high-performance platform. Launch quickly with templates, personalize content for every audience, and rely on the same trusted data and security model your teams already use.

Build and Launch Fast

Create portals with drag-and-drop Experience Builder and production-ready templates. Load sites quickly and scale for high-traffic experiences with LWR (Lightning Web Runtime).

Grow with partners (PRM)

Give partners a dedicated site for deal registration, lead sharing, and enablement—connected to CRM so conflicts drop and cycles shorten.

Deflect Support Cases

Let customers find verified answers from your knowledge base and related discussions before logging a ticket. Track deflection with built-in signals and dashboards.

Personalize every visit

Target pages and components to specific audiences, then manage content with Salesforce CMS and CDN delivery.

Secure access, simple licensing

Use Salesforce identity, roles, and sharing to control who sees what. Choose member-based or login-based licenses for external users.

Built to integrate and extend

Expose and act on Salesforce objects in the site, and connect other clouds or data sources as needed.

Streamline engagement with Experience Cloud

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