Health Cloud

Empowering healthcare organizations to offer personalized, patient-centric care while streamlining administrative processes.

Health Cloud

Unify data and teams for smarter, personalized care.

Health Cloud connects data from all sources into a single view, providing actionable intelligence to help you collaborate more efficiently, deliver personalized care, and automate key health operations.

Achieve a True Patient & Member 360 View

Unify clinical, social, and administrative data into a complete, real-time profile. Empower your care teams to act on a single source of truth, improving clinical decisions and reducing administrative burden.

Streamline Care Coordination & Management

Coordinate multi-disciplinary teams with collaborative care plans. Track goals, tasks, assessments, and follow-ups in one place to close gaps in care, ensure adherence, and accelerate time to treatment.

Enhance Patient & Member Engagement

Deploy an omnichannel contact center with guided agent scripts, launch self-service patient portals, and use intelligent appointment management to reduce no-shows and administrative overhead.

Drive Seamless EHR Interoperability

Connect Electronic Health Record systems using HL7 and FHIR APIs for bidirectional data and a unified timeline.

Automate Payer Operations & Utilization Management

Digitize and streamline core payer workflows, including prior authorizations, appeals, and grievances. Provide clear visibility to both providers and members, reducing friction and accelerating approvals.

Leverage Data & AI for Proactive Health

Use Data Cloud and predictive AI to segment populations, identify at-risk individuals, and trigger the next-best action directly within the care team's workflow, shifting from reactive to proactive care.

Enable Modern Home Health & Field Care

Automate scheduling, medication reminders, and caregiver coordination to deliver care anywhere with clear guardrails and audit trails.

Ensure Enterprise-Grade Trust, Privacy & Compliance

Operate on a platform designed for healthcare security configured with HIPAA alignment, HITRUST, SOC 2, and GDPR support.

Streamline patient care with Salesforce Health Cloud Services.

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