Salesforce Nonprofit Cloud

Brings fundraising, programs, volunteers, and grants onto one governed platform with Salesforce Nonprofit Cloud. Turn your CRM data into decisions with AI, measurable outcomes, and audit-ready reporting.

Salesforce Nonprofit Cloud

Nurture all stakeholder relationships efficiently

Coordinate fundraising, delivery, and accountability in one place. Standardize data, accelerate reviews, and show impact with role-based access and audit trails.

Donor & household CRM

See complete supporter profiles—featuring gifts, pledges, affiliations, and interactions—so teams can steward relationships with precision.

Fundraising lifecycle

Manage portfolios, segments, source codes, gift entry, soft credits, and tributes to grow revenue across channels. Track performance by appeal and audience.

Program & case management

Handle intake, referrals, care plans, tasks, and dynamic assessments. Keep participant timelines clear and progress visible for faster interventions.

Outcomes & impact reporting

Define indicators and targets, then monitor results over time to prove effectiveness to funders and boards.

Volunteer management & portal

Plan roles, shifts, and locations; capture skills and hours; send reminders; and publish opportunities in a branded Experience Cloud site.

Grantmaking

Publish opportunities, support proposal collaboration, award grants, and manage budgets and disbursement.

Engagement & data intelligence

Personalize journeys with Marketing Cloud and build live supporter profiles with Data Cloud for Nonprofits; summarize activity with Einstein.

Trust, security & governance

Operate with role-based access, encryption, and auditability on the Salesforce platform, keeping Personally Identifiable Information (PII) protected.

Learn more about Salesforce Nonprofit features.

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